About Novo
Every business journey is different, but the same questions can appear at the same crossroads. That’s why we’re here to support your unique journey with our FAQ Help Center.
Getting Started
Keeping Your Account Safe
Access and Permissions
How do I freeze my account?
Access and Permissions
How do I log out of my account?
Card Security
What are best practices to keep accounts secure?
Card Security
What are best practices to keep debit and credit cards secure
Card Security
What makes a password strong
Card Security
What should I know about compromised passwords?
Managing Your Account
Managing Your Business
Connecting Your Tools
How do integrations work with Novo?
Connecting Your Tools
Why is my integration disconnected, or not syncing correctly?
Accounting Apps
Can I connect Quickbooks to Novo Bookkeeping?
Accounting Apps
Can I connect Wave to my account?
Accounting Apps
How do I connect Xero to my account?
Accounting Apps
What happens to deleted transactions in Xero?
Managing Your Cards
ATM Access
Can I use my debit card at an ATM?
ATM Access
Does Novo offer access to a network of fee-free ATMs?
ATM Access
How can I withdraw cash from my Novo account?
ATM Access
Is there a limit on ATM withdrawals?
ATM Access
What are the fees for out-of-network ATM withdrawals?
Card Information
