How can we help?

Check out our Help Center articles to get real-time support 
on account and product-related questions.

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Customer Support

Create a ticket right in the app to chat with a support agent.

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Email

To reach us outside of the app, email us at [email protected]

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Media Inquiries

Contact [email protected] to book media engagements and events.

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Novo Offices

New York

123 William St
New York, NY 10038

Miami

801 Brickell Ave
Miami, FL 33131

Novo is a fintech, not a bank. Banking services provided by Middlesex Federal Savings, F.A. Member FDIC.